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David Mwangi

Life Balance Psychiatric Services accepts multiple insurance plans to help ensure that our services are accessible and affordable for those who need them. If you have questions about whether your insurance plan is accepted, please don’t hesitate to contact us. We look forward to supporting you on your journey towards wellness and recovery.

Insurance payment

WE ARE IN NETWORK AND ACCEPT PAYMENT FROM THE FOLLOWING:

  • CareFirst BCBS
  • Cigna Health Plan
  • Optum Maryland
  • United Healthcare
  • TRICARE East
  • Johns Hopkins Health Plan
  • Johns Hopkins Advantage MD

Services may be covered in full or in part by your health insurance or employee benefit plan. Please check your coverage carefully by asking the following questions:

Do I have mental health insurance benefits?
What is my copay?
What is my deductible and has it been met?
How many sessions per year does my health insurance cover?
What is the coverage amount per therapy session?

NOTE: Although we send documentation to your insurance company, you are responsible for the full amount billed if insurance does not make any payment.

Please contact us to verify if you are covered for services.

In addition to using insurances, we also offer private pay options. We accept most major credit cards.
Our team will be happy to assist you with options and payment plans as needed.

  • visa
  • mastercard
  • american express
  • discover

If you do not have insurance, the rates for private pay option are:
New Diagnostic Evaluation and Treatment- $250 for 60 minutes
New Diagnostic Evaluation-$ 200 for 60 minutes
Follow Ups – $175 for 30 minutes

Cancellation Policy

You are free to cancel your virtual or in-person appointment up to 24 hours before your appointment for any reason.
If you do not notify us at least 24 hours ahead of your session, you will be subject to a late cancellation fee.
Missed intake Evaluation Fee $100
A no-show/ first late cancellation fee of $60
Second late cancellation fee of $75

In the event three sessions are missed we reserve the right to refer you to another agency.

We have this policy out of respect for providers and clients. Changes less than 24 hours in advance lead to appointment slots that are difficult to fill. Without ample notice, cancellations prevent others from being able to schedule into that time slot.

Additional Fees:

There is a standard fee of $25 for completing any type of paperwork. This includes paperwork for School or Work Accommodations, FMLA, and Emotional support animal letters. Please talk to your Provider about all paperwork needed during the appointment.

Non-appointment Medication Refills – $25

Payment /Billing information:

Life Balance requests each client to provide valid credit card information that is kept on file.

Why do we need this?

We collect this information to charge you only in the following circumstances:

  • You are utilizing your health insurance benefits and your insurance company tells us you have to pay some or all of the bill as a part of your plan benefits (i.e., copays, coinsurance, or deductible)
  • You don’t show up to a scheduled appointment or fail to cancel within the required timeframe
  • You are a self-pay client and are not utilizing insurance

Depending upon the type of insurance a patient has, a co-payment or deductible is usually due at the time of your appointment. If you have to pay a co-pay or deductible, that payment is expected at the time of check-in, before you see the provider. Please make a plan to submit your co-pay or deductible before your appointment. Please note, missed appointment payments are collected before scheduling your next appointment with your provider.

Please contact us with questions about your financial responsibility and information regarding any changes to your insurance or payment status.